Independent Physiotherapy Consultations
Clinical Treatment and Liability Review
Independent insight for complex claims.
Objective. Functional. Defensible.
Clear, objective physiotherapy clinical reviews and recommendations for insurers needing rapid file reviews
— without an Independent Medical Examination (IME)
1. Clinical Review of Treatment Appropriateness (Desktop + Provider Call)
→ Purpose: Evaluate whether current or proposed physiotherapy is evidence-based, functionally justified, and scheme-compliant.
Includes:
Desktop file review
Phone discussion with treating physiotherapist (if appropriate)
Alignment with Clinical Framework for the Delivery of Health Services
Functional outcome measures and treatment reasoning
Independent treatment recommendations (e.g. continue, modify, discharge)
2. Liability & Compensability Review (Desktop)
→ Purpose: Determine if the current treatment and injury are causally linked to the compensable event. Often addresses diagnosis drift, chronicity, and overextension of claim scope.
Includes:
Full desktop review
Review of original incident, medical evidence, and treatment history
Functional and diagnostic commentary
Recommendation on liability status and whether treatment is claim-related
3. Independent Physiotherapy Examination (IPE): In-Person or Telehealth
Purpose: Provide an objective, hands-on (or virtual) assessment of function, diagnosis, and recovery status.
Includes:
History taking
Physical examination (or structured telehealth functional testing)
Use of validated outcome measures
Biopsychosocial factors noted
Full written report
Fitness for work, future treatment needs, and discharge readiness
Refer for Independent Case Review
Submit the referral form below or contact us directly — we’ll respond within 1 business day.
Independent Physiotherapy Consultations Provided for Claims Managed By:
Comcare
•
Gallagher Bassett
•
EML
•
TAC
•
DVA
•
Australia Post
•
iCare NSW
•
Zurich Australia
•
Injurynet
•
MedHealth Group
•
Qantas
•
Reserve Bank of Australia
•
NAB
•
CBA
•
CSL Limited
•
BUPA Defence
•
Open Arms
•
Telstra
•
Zurich Life
•
AIA
•
MLC
•
TAL
•
Altius Group
•
WorkFocus Australia
•
MLCOA
•
Australian National University
•
National Library of Australia
•
Coles Group
•
Woolworths Limited
•
Crown Resorts (Melbourne)
•
Metro Trains Melbourne
•
Transurban
•
Australia Pacific Airports Corp
•
Downer Group
•
Lendlease
•
Visy
•
BHP
•
Rio Tinto
•
AGL Energy
•
Cleanaway
•
APA Group
•
QBE Insurance
•
MetLife Insurance
•
TAL
•
AMP Life
•
Hannover Life
•
Victorian Managed Insurance Authority (VMIA)
•
and more
•
Comcare • Gallagher Bassett • EML • TAC • DVA • Australia Post • iCare NSW • Zurich Australia • Injurynet • MedHealth Group • Qantas • Reserve Bank of Australia • NAB • CBA • CSL Limited • BUPA Defence • Open Arms • Telstra • Zurich Life • AIA • MLC • TAL • Altius Group • WorkFocus Australia • MLCOA • Australian National University • National Library of Australia • Coles Group • Woolworths Limited • Crown Resorts (Melbourne) • Metro Trains Melbourne • Transurban • Australia Pacific Airports Corp • Downer Group • Lendlease • Visy • BHP • Rio Tinto • AGL Energy • Cleanaway • APA Group • QBE Insurance • MetLife Insurance • TAL • AMP Life • Hannover Life • Victorian Managed Insurance Authority (VMIA) • and more •
We provide independent clinical opinions for claims managed by the listed insurers and organisations. This list reflects relevant schemes, not formal affiliations or partnerships.
Clarity. Integrity. Confidence.
Whether you're managing a complex case or reviewing treatment plans under pressure, we provide clear, defensible clinical opinions to support your decision-making.
No confusion. No wasted time. Just the insight you need, when you need it.